It feels like the Case Management / BPM world has the accelerator stuck in the “go” position. Now before you jump on me for my poor taste in jokes, let me say that I’m a happy owner of two Toyotas, so I say this in jest. Truth be told, life is getting busier and busier, and it’s a struggle to keep up at times.
First, I’m really excited to announce that the launch of “Mastering the Unpredictable”, a book on Adaptive Case Management that I contributed to, will be at the Process.Gov event in Reston, VA on April 14th. I’ll be attending the event so if you’re there, stop by and say hello.
Second, if you haven’t heard, I was interviewed by Theo Priestly of BPM Redux. We cover a range of topics from the convergence of BPM and CRM to the future of BPM and Case Management. You can read the post here. Thanks to Theo for that, he’s a great resource for all things process-related and someone I highly suggest you look in on (@ProcessTheory on Twitter).
Finally, lot’s of discussions going on about the definition and future of case management. Take a look at blogs from Keith Swenson of Fujitsu, Andrew Smith of One Degree, and Max Pucher of ISIS-Papyrus. My reading list just keeps getting longer!