Comments on: Adapting to Case Management http://www.tomshepherd.net/?p=132 Tom Shepherd's blog on topics from process improvement to motorcycles and everything in-between Fri, 18 Feb 2011 14:43:55 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Process, Improved » Tweetjam on Adaptive Case Management last week http://www.tomshepherd.net/?p=132&cpage=1#comment-194 Process, Improved » Tweetjam on Adaptive Case Management last week Wed, 21 Jul 2010 20:44:27 +0000 http://www.tomshepherd.net/?p=132#comment-194 [...] Totally agree, and that’s the focus of my presentation on “Adapting to Case Management”, found here. [...] [...] Totally agree, and that’s the focus of my presentation on “Adapting to Case Management”, found here. [...]

]]> By: Links for May 8 « Thoughts on Collaborative Planning http://www.tomshepherd.net/?p=132&cpage=1#comment-160 Links for May 8 « Thoughts on Collaborative Planning Sun, 09 May 2010 22:39:49 +0000 http://www.tomshepherd.net/?p=132#comment-160 [...] Tom Shepherd recorded his talk from Process.gov, and made it available as a slidecast: Adapting To Case Management.  Tom brings some very good illuminations around what it means to master the unpredictable.  Thanks Tom! [...] [...] Tom Shepherd recorded his talk from Process.gov, and made it available as a slidecast: Adapting To Case Management.  Tom brings some very good illuminations around what it means to master the unpredictable.  Thanks Tom! [...]

]]> By: Keith http://www.tomshepherd.net/?p=132&cpage=1#comment-159 Keith Sun, 09 May 2010 21:21:19 +0000 http://www.tomshepherd.net/?p=132#comment-159 Tom. Great! I really like this presentation and I think is help a to in the struggle to get these difficult concepts across. Einstein would be proud. -Keith Tom. Great! I really like this presentation and I think is help a to in the struggle to get these difficult concepts across. Einstein would be proud.
-Keith

]]> By: Tom http://www.tomshepherd.net/?p=132&cpage=1#comment-157 Tom Fri, 07 May 2010 20:22:24 +0000 http://www.tomshepherd.net/?p=132#comment-157 Thanks Jay. "Balance in all things" right? The "manually succeeding" point is a good one. Companies have been doing a lot of the things we're trying to improve for a long time now, so if we're not careful we end up with very expensive implementations of shelfware with lots of "shadow IT" workarounds. Thanks Jay. “Balance in all things” right? The “manually succeeding” point is a good one. Companies have been doing a lot of the things we’re trying to improve for a long time now, so if we’re not careful we end up with very expensive implementations of shelfware with lots of “shadow IT” workarounds.

]]> By: Jay Kleffman http://www.tomshepherd.net/?p=132&cpage=1#comment-156 Jay Kleffman Fri, 07 May 2010 17:15:22 +0000 http://www.tomshepherd.net/?p=132#comment-156 Tom, you do a great job of defining success in this presentation. As with ECM, ERP and other core business platforms an organization needs to define its core business and provide the flexibility to adapt. The universe is based on balance and far too many organizations either try to solve every problem and end up stalling in their initiatives, or they do not define enough and users abandon the platform and spend time manually succeeding as they did in the past. Jay Tom, you do a great job of defining success in this presentation. As with ECM, ERP and other core business platforms an organization needs to define its core business and provide the flexibility to adapt. The universe is based on balance and far too many organizations either try to solve every problem and end up stalling in their initiatives, or they do not define enough and users abandon the platform and spend time manually succeeding as they did in the past.

Jay

]]> By: Column 2 : links for 2010-05-07 http://www.tomshepherd.net/?p=132&cpage=1#comment-155 Column 2 : links for 2010-05-07 Fri, 07 May 2010 12:01:54 +0000 http://www.tomshepherd.net/?p=132#comment-155 [...] Process, Improved » Adapting to Case Management Another slidecast (slides and audio) from the recent Process.gov conference — which someone joked should have been called the ACM conference — this one from Tom Shepherd of Global360. 26 minutes in the recording, or skip through the 32 slides to catch the high points. (tags: acm casemanagement) [...] [...] Process, Improved » Adapting to Case Management Another slidecast (slides and audio) from the recent Process.gov conference — which someone joked should have been called the ACM conference — this one from Tom Shepherd of Global360. 26 minutes in the recording, or skip through the 32 slides to catch the high points. (tags: acm casemanagement) [...]

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